After reading the above description of the communication plan, the CEO explained that he did not think that the communication plan would be very effective in promoting user acceptance and satisfaction. Subsequently, the CEO offered two recommendations to improve the communication plan. First, he suggested that the strategic HR team expand and redesign the presentation. Second, he emphasized that there was no evidence of how the HR team would execute the communication plan before and after the planned presentation. Given these two statements, how can the HR team improve the communication plan?