Given the commoditized nature of many markets today does, Operation Management

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Given the commoditized nature of many markets today does

Given the commoditized nature of many markets today, does customer relationship management and associated focus on quality, value and satisfaction - make sense?

If price is the only true differentiation in a commoditized market, why should a firm care about quality?

Explain.

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Operation Management: Given the commoditized nature of many markets today does

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Operation Management: Given the commoditized nature of many markets today does

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