Given the assignment is strategic audit of case study (starbucks: delivering customer service) which attached below and will not only be to write an interesting and useful audit, but you must also indicate that you can apply the strategy concepts. you should cover
1- SWOT Analysis
2- External environment analysis (Societal environment -PEST Analysis)
3- External environment Analysis (Industry environment -Five-Force analysis)
4- Internal environment analysis (Corporate management and management team, Corporate structure /company culture, Corporate resources.
By using strategic audit format, which attached also below with case study.
Attachment:- Assignment.rar