Draft a 150-250 word response the the question(s)/scenario below:
Jack manages a call center for a mail order company. Frequently his reps end up staying late because call volume is heavy. This results in a lot of overtime pay that Jack would like to avoid. He's considering reclassifying the position as exempt so he wouldn't have to pay them overtime. He would, however, give them a small raise when he reclassifies them. Do you think Jack's idea has merit? Discuss the pros and cons.