1. Driving Employee Engagement | Daniel Pink 1 What are the key factors, (according to Daniel Pink), that drive engagement? 2 What does he mean when he says "self-direction equals engagement"?
2. Out of all of your experiences, what was the worst workplace crisis you’ve ever seen and why? How was it concluded? If you have never experienced a workplace crisis, you should comment on a hypothetically situation.
3. Give examples of two prominent crises FedEx could face in the future. What steps should the company take to prepare for these crises?