Q1. What is communication? In your definition, use an example of daily communication from your own life.
Q2. Are you usually an active listener? If not, do you know anyone who is? What qualities set an active listener apart from other people?
Q3. How does nonverbal communication help people understand each other? How can nonverbal cues be negative, especially in the workplace?
Q4. What is meant by filtering? Do you ever find yourself filtering a message being sent to you? Have you filtered a message you have sent? How can one reduce the filtering of messages in the workplace?