1. Give an example of how a group’s norms may differ from the standards of performance set by the company.
2. Suzy’s Temporary Employee (STE) business, located in a big city, can do an online criminal background check in-house for $1.29 per search with a fixed cost of $29,000. A third-party online security firm offered to do a similar security search for $8.00 per person with an annual service contract with STE. If STE’s forecast is 3,000 searches next year, should STE continue to do the search in-house or accept the third-party offer? What other criteria are important in making this decision? (excel template).