Generic product development method


A) Why is the planning phase often referred to as Phase 0 (Zero) of the generic product development process?

B) What is a company trying to optimize in the most common approach to developing a workcenter layout?

C) According to the Service-System Design Matrix, sales opportunity has what sort of relationship to production efficiency?

D) If an automotive service center has an issue with a car not being clean when returned to a customer, the poka-yoke corrective action might include what?

E) Why would a company want to supply a product to preferred customers during product ramp-up?

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Operation Management: Generic product development method
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