Watch the following 3 youtube videos and answer the 2 questions
1- "Older Version - Active Listening Clip 1"
2- "Everybody Loves Raymond Uses Active Listening - from Parent Effectiveness Training"
3- "How to avoid arguments and confrontation in the work place : Effective Dialogu"
Part 1
Q1- From watching these videos, what do you consider the most important part of communication? Why?
Q2- Discuss the importance of one of these: active listening, reflecting back, and questioning - use specific examples from the videos.
Part 2
1-What is a major difference between personal communication and organizational communication? What are the major similarities? Try to use examples.
2-How is the communication process/model complicated when dealing with someone of another culture?