Question 1. Formulate an operations strategy for a service type business for an Etiquette and Professional Communication Adviser, which employs at least 20 people.
Question 2. Explain how your operations strategy impacts product design and process selection for your business.
Question 3. Determine the key components of supply chain management for your business including structuring, sourcing, purchasing, and managing the supply chain.
Question 4. Examine how the total quality management process is a strategy for a competitive advantage for your business.
Question 5. Identify the key elements of just-in-time manufacturing and its impact on quality assurance for your selected business.