Formal report-fast-food checkup


Assignment:

Formal Report: Fast-Food Checkup

The national franchising headquarters for a fast-food chain has received complaints about the service, quality, and cleanliness of one of its restaurants in your area. You have been sent to inspect and to report on what you see.

Your Task. Select a nearby fast-food restaurant. Visit on two or more occasions. Make notes about how many customers were served, how quickly they received their food, and how courteously they were treated. Observe the number of employees and supervisors working. Note the cleanliness of observable parts of the restaurant. Inspect the restroom as well as the exterior and surrounding grounds. Sample the food. Your boss is a stickler for details; she has no use for general statements such as The restroom was not clean. Be specific. Draw conclusions. Are the complaints justified? If improvements are necessary, make recommendations. Address your report to Sandra M. Ross, President.

Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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Business Law and Ethics: Formal report-fast-food checkup
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