For this discussion thread you will refer to the case, Operation Management

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For this discussion thread you will refer to the case

For this discussion thread you will refer to the Case Scenario “A Day’s Worth of Routine Message” on page 134 in your textbook. Read the case scenario in its entirety. Then, go to Task #4 on page 135 under the header “Spending a Few Moments to Create Goodwill”. Write the summary as directed in Task #4 and post your summary to the discussion board. Your summary must be a minimum of 150 words.

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Operation Management: For this discussion thread you will refer to the case

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