For most organizations, the cost of built space represents the second highest overhead (OpEx) after staff costs. From critical consideration of the relevant research literature, your experience, and best practice in space management, consider the key issues that should be taken into account in deciding how space should be allocated and used. Your answer should refer to strategic and operational aspects, and their associated performance measures. Finally, speculate on future changes in the management of space. Essential Reading Text: Harvard Business Review - "The 21st Century Workspace" 2,000 words / 20 references.