For a regional hospital in a metropolitan area what are


1. Discuss the indices for measuring quality costs. Give examples where each might be used.

2. For a regional hospital in a metropolitan area, what are some of the internal failure and external failure costs? How might they be reduced?

3. Explain why it is possible for external failure costs to go up even if the first-pass quality level of a product made by a company remains the same.

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Basic Statistics: For a regional hospital in a metropolitan area what are
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