Finding the margin of error


Assignment:

The National Quality Research Center at the University of Michigan provides a quarterly measure of consumer opinions about products and services (The Wall Street Journal. February 18, 2003). A survey of 10 restaurants in the Fast Food/Pizza group showed a sample mean customer satisfaction index of 71. Past data indicate that the population standard deviation of the index has been relatively stable with a = 5.

a. What assumption  should the researcher be willing to make if a margin of error is desired?
b. Using 95% confidence, what is the margin of error?
c. What is the margin of error if 99% confidence is desired?

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Basic Statistics: Finding the margin of error
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