Finding juvenile and unprofessional emoticons


Assignment:

Describe a situation where you either sent or received an e-mail or text message where the tone was misunderstood. If you don’t have a personal example, share your feelings about emoticons. Some people feel that they are extremely useful while others find them juvenile and unprofessional. What do you think—and why?

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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Operation Management: Finding juvenile and unprofessional emoticons
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