Assignment directions:
This assignment is a Performance Management Audit. Locate a business near where you live that is willing to let you conduct a Performance Management Audit. Use the material from units 1 and 2 of the textbook.
- Learn if the business has a performance management system -- formal or informal.
- Find out form senior managers how performance is measured.
- Interview an employee about the employee''s experience with the business'' performance management system.
- Evaluate performance measures for validity and reliability.
- Evaluate performance feedback loops for frequency, accuracy, and helpfulness to the employee.
- Evaluate motivation/reward systems in use to encourage performance