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Find a resident receives faster resolution to complaints

Do Eastern Nebraska Nursing Home Ombudsman’s find a resident receives faster resolution to complaints with a call-light policy implemented within their facility, compared to a nursing home without a call-light policy present?

Special instructions from my professor are here:

Describe the study’s findings based on the analysis of the data. It’s all about Data Analysis. The data would primarily be response times of some sort or another.

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