1. How can e-mail be adapted to a more structured form to aid in capturing business event data?
2. Find a merchandising business on the Internet (other than the Lands' End example used in this chapter). Explore its Web page and how the order processing system works.
a. Is there any information provided on how secure the Web page is? What level of comfort do you feel with its security? Explain.
b. Does the business provide information regarding delivery time/stock-outs on purchases?
c. What methods of payment does it accept?
d. Analyze the design of the Web page in terms of usability and completeness of information content. Write a brief critique of your company's page.