1. Outline and discuss at least three significant factors that will influence the crisis communication process once the purpose and objectives of the message are determined.
Your response should be at least 250 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, should be referenced using correct APA format; paraphrased and quoted material should have accompanying in-text citations.
2. What is the key concept of Sandman's High Hazard/High Outrage type of risk communication? How should an organization best act and communicate in this type of crisis? What type of messages should they send?
Your response should be at least 250 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, should be referenced using correct APA format; paraphrased and quoted material should have accompanying in-text citations.
3. Describe Berlo's generic steps for verbal and written communication. In light of those steps, provide examples of what both senders and receivers can do to ensure the risk and crisis communication process is successful.
Your response should be at least 250 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, should be referenced using correct APA format; paraphrased and quoted material should have accompanying in-text citations.
4. Discuss Fink's four stages of a crisis by describing what happened at each stage of a crisis that has been in the public eye recently or a crisis that has happened in your organization. Describe how an organization should communicate at each stage of a crisis.
Your response should be at least 250 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, should be referenced using correct APA format; paraphrased and quoted material should have accompanying in-text citations.
Reference:
Jordan-Meier, J. (2011). The four stages of highly effective crisis management: How to manage the media in the digital . Boca Raton, FL: CRC Press. age Walaski, P. (2011). . Hoboken, NJ: John Wiley & Sons. Risk and crisis communications: Methods and messages
Burson, T. E., Brooks, B. W., & Pupchek, L. S. (2010). Skydive Carolina - "Welcome to my world". Journal Of Critical, 3110-116. Retrieved from Business Source Complete database. Incidents
Reynolds, B. J., & Earley, E. (2010). Principles to enable leaders to navigate the harsh realities of crisis and risk communication. , (3), 262-273. Retrieved from Business Journal Of Business Continuity & Emergency Planning4 Source Complete database