Question 1: Identify ANY TWO external environmental factors that are interconnected to each other. Explain why they are connected using examples?
Question 2: Explain how ANYONE external environmental factor can have a direct impact on Three Different Internal Environmental Factors. Explain why they are connected using examples?
Question 3: A large corporation finds that its Information Technology systems across all 9 departments are often failing. It is obvious that new software and hardware need to be installed if the company is not to suffer financially. A good example is that the company's internal email system was HACKED INTO just this week and an emergency reset of the system must be completed. The IT needs are no surprise. There have been weaknesses showing up for months because the attitudes of managers are that everything is okay. It is so bad that the Executive Director of Technology and Innovation suddenly quit her job just yesterday. She had been arguing for a different approach to thinking and planning that just didn't involve being reactive all the time.
Describe FOUR different types of change in this story, Explaining Why You Picked Those.
Question 4: Recently Sunwing Airlines Inc. stranded thousands of passengers at airports in the Caribbean, Mexico, and Central America with very flight delays, mixed or no communication from the airline, and anger from passengers. Sunwing blamed "a technology data security breach affecting its third-party provider of passenger handling systems" forcing employees manually check-in passengers.
a) From what you learned in class, name 3 KINDS OF CHANGE that Sunwing must deal with and explain WHY?
b) Which change model/ models do you think could be used to implement those 3 changes in the organization and explain why?