Explain why you think its important for a manager to


Explain why you think it's important for a manager to understand the basic approaches to ethical decision-making and what steps a business organization needs to take to ensure ethical conduct.

A bank provides service through a call center to customers internationally. Explain the importance of each of the following in terms of designing the call center and managing the daily operations:

Queuing management

Global service considerations

Facilitating products

Service quality expectations

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Operation Management: Explain why you think its important for a manager to
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