Explain why quality control is important for a service


Learning Activity #1  Production

Identify a multinational firm from the Fortune 500 List. 

  • Discuss where the firm's products are produced, whether the company produces in a single country or several key locations? 
  • Have they changed their production strategy to move manufacturing from the US to another country, or back to the US after years of outsourcing? 
  • What factors would a firm consider when deciding to move manufacturing abroad? 
  • How has technology enabled outsourcing?

Learning Activity #2  Quality Control

Explain why quality control is important for a service business such as Sprint Nextel? Discuss the benefits of quality control for a service business and the methods a company might use for controlling quality? 

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Basic Computer Science: Explain why quality control is important for a service
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