Question 1: Explain why it is important to evaluate training efforts. Describe the four basic categories (levels) of training outcomes, the controlled experimentation process, and how you would measure training impact.
Question 2: Discuss Kurt Lewin's change process model and how it relates to organization change. Provide an example.
Course eTextbook: Dessler, G. (2015). Human resource management [VitalSource Bookshelf version] (14th ed.). Retrieved from https://online.vitalsource.com/#/books/9781323081716