Explain which of the conversion methods- upgrading the


1. Explain which of the conversion methods would be suitable for the following. Justify your choice:

Upgrading the software for an Automatic Banking Machine (ABM/ATM)

Adding a new inventory system along with new computerized cash registers in a supermarket

Implementing a student course management system in a university

2. List four reasons why your participation as a user of an information system is critical during the systems development life cycle, linking the concepts of user involvement and change management in a software implementation project.

3. Why is it so important to understand how a business process works when trying to develop a new information system?

Activity 3

TASK A:

In the context of the impact of a change on an organization, How would you characterize the following changes?

Adding electronic scoreboards to a cricket grounds.

A Telco consolidating call centres in one country.

A Telco installing fibre-to-the-home to replace copper wires.

A Telco launching a TV service.

TASK B:

Discuss the factors that may influence the decision to consider implementing an application software package, developing the solution in-house or outsourcing the development to an offshore company.

TASK C:

The organizers of a local comedy show plan to implement a software package that can take requests for bookings as well as print tickets for the various shows.

1. Describe two other benefits of this application to the organizers.

2. Explain two factors that could cause this package not to function properly.

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Operation Management: Explain which of the conversion methods- upgrading the
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