You have been hired as the new logistics manager for the Jones Company. The previous manager left you with three major issues that you need to tackle on day one. First, the stock clerks who are primarily temporary employees and work part time have an issue with productivity. Their overall productivity ratings have decreased with and it has been reported that most of them spend their time on the internet, chatting at the cooler, or playing games in the breakroom. Secondly, there is one employee by the name of John Smith, in which you are receiving several complaints concerning his attitude with the other employees. He felt he would have made a better logistics manager than you, has been there for 15 years and knows are the in's and out's of the logistics department. However, his productivity has slipped since you have come on board. It is not going to be easy to replace him, because he has so much knowledge and is a union employee. Finally, there is evidence of pilferage, or employee theft of the inventory in the department. You need to come up with a plan for dealing with the pilferage in the company.
Executive management wants a full report of the issues, and your plans for rectifying the three top issues within your department. To generate a detailed 2-3 page report to address these issues you must do the following:
Objectives:
1) Explain what is productivity and how can it be increased, discuss the causes and possible solutions for the productivity issues within your organization.
2) Summarize the personnel issue and come up with a way to rectify the situation considering the pros and cons of various alternative actions.
3) Develop a companywide policy against pilferage within the organization, possibly based on "zero tolerance". Explain the probable causes the proposed solutions.
Instructions: Develop a 2-3 page report to be submitted to executive management by the end of your third week that addresses all the components of the above objectives. Cite sources and provide a reference page as needed.