Explain what is meant by "Leaders are not born, they are made." What are the key differences between a manager and a leader?
How do the components of emotional intelligence (EI) influence decision making and leadership in health care? (See Table 1, EI article.) What can you do to develop EI in your current or future managerial role?
Resources: Buchbinder, S. B., Shanks, N. H., & McConnell, C. R. (2012). Introduction to healthcare management. (Laureate Education, Inc., custom ed.). Sudbury, MA: Jones and Bartlett. Chapter 7, "Leaders and Managers", Chapter 9, "Decision Making and Problem Solving", & Chapter 6, "Team Leadership"
Article : Emotional Intelligence: A Core Competency for Health Care Administrators By Brenda Freshman and Louis Rubino.