Explain what is meant by benchmarking and how would that be


1. Explain what is meant by "benchmarking" and how would that be useful in quality enhancement?

2. What are major difficulties in assessing quality of a "service" when compared that with a "product"?

3. What are the advantages of using a Fishbone diagram?

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Operation Management: Explain what is meant by benchmarking and how would that be
Reference No:- TGS02510149

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