Discussion Post: Management
• Question I: Explain the ways to achieve total quality management (TQM).
• Question II: Choose two products or services you purchased recently. Describe those products and services in terms of their functions and attributes. What written specifications and standards might operations use to define each product or service?
• Question III: Six Sigma is defined in terms of a statistical process and a program designed to reduce defects to help lower costs, save time, and improve customer satisfaction. What are the three elements of a comprehensive Six Sigma system? How does each contribute to achieving and sustaining business success?
• Question IV: Is it possible for a product's life-cycle stage to affect its product strategy? Describe how one product in growth and another in maturity might have different product strategies.
The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.