Assignment:
Conflict Resolution
Resource: Effective Communication for Criminal Justice Professionals
Grubb, R. E. Jr., & Hemby, K. V.. (2003). Effective communication for criminal justice professionals. Belmont, CA: Wadsworth Group.
Imagine you were an officer confronted with one of the following hostage situations:
In the process of an armed robbery at a convenient store the clerk activates a silent alarm you and other officers arrive at the scene while the perpetrator is still inside. The perpetrator panics when he sees the police and immediately grabs a hostage. He is demanding you leave so he can escape. When responding to a domestic dispute call, you arrive on the scene of two young men arguing vehemently. The arguing appears as though it is about to turn physical, adding to the tension of the situation the two girlfriends of the men arguing are beginning to yell at each other.
Respond: explain how you would use the twelve stages of conflict resolution, and what effective strategies you would use to bring about a positive resolution. Before you address each situation briefly describe the situation, you want to have a clear idea of the steps you might need to take, as well as the alternatives you might need to employ. Develop a plan or a decision tree towards resolving the chosen conflict.
Attachment:- Conflict Resolution.rar