Problem: Explain the proposed hardware, software, network and database technology that could be implemented based on the case study expectations.
The expectations are:
The Warehouse and Inventory Manager has insisted that the new online ordering system must link to CMC's existing IT system that tracks the inventory in its factory and helps to schedule production.
- The Sales & Marketing Manager would like the changes to be implemented before Mother's Day next year.
- The Customer Service Manager has requested that there are no bugs when the system goes live, so that customers have a positive user experience.
- The Finance Manager requires the system to be secure, so that customer payments can be made safely and their data stored safely.
Furthermore, in the future:
- The company also wants to have smartphone apps as part of its online ordering system, but wonders what else might also be worthwhile considering.