1. Which of the following is NOT a part of the five components of an information system for collaboration?
Hardware
Software
Data
Procedures
People
Information
2. Which of the following factors determines the structure, features, and functions of an information system used in a company?
The competitive strategy
The value of its brands
The size of the company
The technology used by competitors
3. Which of the following value chain activities involves assisting users with handling of the products after sale, thus maintaining and enhancing the products' value?
Inbound logistics
Customer service
Operations
Outbound logistics
4. A student group that is working on a project is considered to be a collaboration if ____________ .
the members work on different sections by themselves
the members provide feedback on each other's work
the group uses Google Drive to share files
the group uses a file server to share files
5. Which of the following value chain activities involves inducing buyers to purchase a product and providing a means for them to do so?
Inbound logistics
Operations
Sales and marketing
Outbound logistics
6. Explain the process implementation competitive strategies. Use examples as needed.
7. What is the central idea of business process design? Use examples to support your answer.