Case study: Best Value in Harrogate Borough Council
Questions
1 Explain the principles behind 'Best Value' giving dear statements of what it is trying to achieve in the delivery of public services. What sort of organizations may usefully adopt these ideas and how may the deployment have to change to accommodate a particular situation?
2 Evaluate Harrogate Borough Council's approach to 'Best Value', indicating strengths and arras for improvement.
3 In terms of performance measurement and management, how does this approach compare with other perhaps simpler arrangements and what could be done to streamline and improve the application?