Assignment:
A customer relationship model attempts to enhance the relationship between the organization and the customer. The goal is to improve customer loyalty while identifying any potential opportunities.
Find a local healthcare organization that specializes in treating specific patients (ex: cancer, pediatrics, catastrophic injuries) or illnesses. Organization for research will be provided, and build a Customer Relationship Model for the organization.
Assignment must be completed in a PowerPoint format (maximum 5 slides) and explains the needs of the customer.