Explain the nature of their four characteristics of, Operation Management

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Explain the nature of their four characteristics of

In Ch. 12, provide two examples of services and then explain the nature of their four characteristics of intangibility, inseparability, heterogeneity and perishability. Also, provide two examples each of people processing, possession processing, mental stimulus processing and information processing that are not listed in the book.

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Operation Management: Explain the nature of their four characteristics of

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