Explain the meaning of the terms, cultural intelligence, multiculturalism, and diversity, from a global leadership perspective.
Analyze the importance of these concepts or competencies in effective global leadership.
Compare the ways different countries and cultures conduct business. (Keep this limited to 3–4 countries or cultures, including the United States.)
Describe the demographics of today's workforce.
Describe at least two situations in which misunderstandings related to culture could occur.
Describe strategies for improving cultural intelligence and expanding comprehension of multiculturalism and diversity.