1. Explain the importance and steps of a cost-benefit analysis in both an uncertain and risk environment. What is the difference between a risk environment and an uncertain environment in decision making.
2. How and why do manages use the planning process? Which steps in the planning process do you think are the hardest to accomplsh.
3.What should questions/areas should be used to set up a balanced scorecard for small buusiness. Do you believe a scorecard keeps the focus of the organization on the correct golas? Why or why not.