Explain the differences between service and manufacturing


1. Explain the differences between service and manufacturing technology with a focus on the aeronautical industry. Using the passenger airline industry, discuss current service technology trends that improve service to passengers

2. Why is it important to describe the "soft" (not financially quantifiable) costs, opportunities, and benefits of a project?

3. If a country does not have a natural resource then what gives a country a competitive edge?

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Operation Management: Explain the differences between service and manufacturing
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