Explain the differences between rich media and lean media and discuss the advantages of each.
What are the ethical implications of murky, complex writing in a document that is supposed to explain how customers can appeal the results of a decision made in the company's favor during a dispute? Explain your answer.
What are the definitions of "denotation" and "connotation"? Cite examples of connotative language.
What are the chief barriers to communication? List, name, and provide an example of how a company experiences these barriers in the workplace.