1. Explain the differences between governance and management.
2. List five responsibilities of the records and information manager.
3. List three areas that are included in the goals and objectives of the RIM program.
4. List four components of the RIM program.
5. List three actions taken to implement a retention schedule.
6. Define records audit and describe its purpose.
7. Describe two ways to create a form.
8. What are the phases in a disaster recovery plan? Explain what occurs during each phase.
9. List four purposes for having a social media policy.