1) Demonstrate your understanding of IT infrastructure by answering the following questions :
a) What characteristic makes technology services unique from the other IT components?
b) Define "infrastructure" as it relates to company computers.
c) Which do you think has more problems working correctly, hardware or software? Why?
d) Explain the difference between a PC and workstation.
e) Explain the difference between systems software and application software.
f) Which two IT infrastructure components are the primary components of client/server architecture?
2) One of the major issues facing IT managers is TCO
a) Define the term TCO. What costs does it include?
b) What other options exist for acquiring technology assets