Problem:
Locate an incident or accident that occurred in commercial FAR121 aviation within the last 30 years since crew resource management (CRM) training began for all carriers in the U.S. Complete a case study on the crew resource management issues of the event in relation to the seven tenets of CRM.
Seven Tenets of CRM:
- Assertiveness
- Communication
- Task Delegation
- Management
- Leadership
- Followership
- Teamwork