Discussion:
Research the resistance to change in large system-change programs and address the following key points:
• Explain the concept of resistance to change.
• List and describe the various types and levels of resistance to change.
• Choose 1 type of resistance to change, and discuss how you would address that type of resistance at each stage in the change process.
• In designing a large system-change process, such as implementing Six Sigma or lean manufacturing, what types of resistance to change would you anticipate encountering?