Assignment task: Starbucks in 2019: Is the Company on Track to Achieve Operational Excellence and Attractive Growth?
Then answer the following questions using paragraph form. Combined, answers should be at least 150 words.
1. Explain Starbucks' business model. How - if at all - has it changed over the last two years under Kevin Johnson's leadership?
2. How would you evaluate CEO Kevin Johnson's performance in conducting the three managerial tasks that are used to build resources and capabilities for superior strategy execution? Are any corrective actions needed?
3. What options does Starbucks' have to diversify its business to assure future operational excellence and maintain attractive growth?
4. What recommendations would you make to Kevin Johnson to allow Starbucks to strengthen its position in its most important markets?