Explain quality in healthcare from perspectives of customers


Problem: Advance Healthcare Management

1) Explain quality in healthcare from the perspectives of customers, providers, and third-party payers, and highlight the National Quality Strategy.

2) Based on Donabedian's model, discuss what you would assess under the structure, the process, and the outcome.

3) Assess the relevance of Deming's 14 principles in quality improvement today.

4) Discuss the benefits of the lean and Six Sigma approaches for the healthcare organization.

The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.

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