Homework: Leadership at Amazon
Amazon is the largest Internet-based retailer in the United States. One of the most important factors in Amazon's success has been its outstanding leadership.
For this homework, research the leadership culture of Amazon to gain insights into how it shapes the customer service environment that is created within the company. After completing your research, write a 1 to 2 pages paper that does the following:
1. Identify Amazon's leadership principles.
2. Explain how the president of Amazon has provided leadership in customer service at Amazon. Provide an example.
3. Provide your analysis of why the leadership philosophy at Amazon is so successful and how it influences the level of customer service provided by their site.
Format your homework according to the give formatting requirements:
1. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.