Explain how the house of quality translates customer, Operation Management

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Explain how the house of quality translates customer

1. What are the advantages and disadvantages of customizing your own business processes to align with an ERP system procedures?

2. Explain how the house of quality translates customer desires into product/service attributes.

3. Explain what is meant in service design by the moment of truth.

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Operation Management: Explain how the house of quality translates customer

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Operation Management: Explain how the house of quality translates customer

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