1) What does the word synergy mean? What author has written about the concept of synergy?
2) What is meant by temperament? What is your temperament? Why?
3) What does it mean to return favors? Give two examples of ways in which you can return favors.
4) Describe two rules about using e-mail on the job.
5) Explain how diversity strengthens a team.
6) Explain the ten principles of good follower ship?