Explain how customers themselves can undermine the efforts
1. Explain how customers themselves can undermine the efforts of service marketers to provide them with satisfying service experiences.
b) Define the following terms: Customer compatibility management, customer mix, and customer scripts.
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1 explain how customers themselves can undermine the efforts of service marketers to provide them with satisfying
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how important is behavior control in your workplace or in an organization with which you are familiar for example how
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