After explaining all relevant concepts to the reader, you may begin to answer the questions accurately and thoroughly. While addressing the case questions you must demonstrate the ability to apply the theory to a real situation. Sometimes it helps to envision the answer as a matrix of points to comment on. For example if there are three sub-points to a theory being applied, and four elements (people, situations, etc.) presented in the case, then there are 12 possible points of discussion in that one answer alone. Organizational Behavior eighth edition: Chapter 9 Achieving Success in Virtual Teams Read the Case Study entitled, “Achieving Success in Virtual Teams" on pages 348-349.
1. Describe the attributes that contribute to the success of virtual teams and those that contribute to the failure of virtual teams.
2. Discuss the extent to which the characteristics of well-functioning, effective groups overlap the attributes that contribute to the success of virtual teams.
3. Explain how cultural diversity can effect the effective functioning of virtual teams operating in a global economy.
4. Is Volvo' approach to evaluating the effectiveness of its virtual teams one that could serve as a useful model for other organizations to follow in evaluating their own virtual teams? Justify your answer.